Emergency Assistance

We are there when you need us. 24/7

All Hollard Travel Insurance policyholders have access to our 24 hour emergency assistance provided by Europ Assistance S.A. whilst on their trip.

This team work around the clock assisting our customers when they are in need of help. The majority of calls we take are from policyholders requiring medical treatment, payment of hospital bills and assistance when passports and travel documents are lost.

For emergency assistance please call Europ Assistance immediately on: +27 11 991 8610

If you need to fax any information through with your assistance case number or policy number, fax +27 11 388 3544

E-mail address: assist@europassistance.co.za

More about Europ Assistance...

Europ Assistance SA is a solid and established service provider that assists corporates, brokers, clubs, medical aid funds etc. in providing value added services and benefits to their clients.

Europ Assistance provides all assistance services in-house, and therefore ensures service quality. All contact centre case managers, nursing staff and legal advisors are housed in our call centre in Constantia Kloof, Johannesburg.